08 May BroEat
BroEat India is the first-ever delivery platform to use WhatsApp as a medium across any industry category. It is a menu discovery platform aiding restaurants, home chefs, and small businesses to get orders from customers and can enable contactless delivery using the merchant’s staff or 3rd party last-mile service providers to handle deliveries. BroEat comes with the integration of all popular payment gateways and last-mile delivery service providers.
In a first with an attempt of unbundling of services, the platform gives autonomy to small and local food businesses in the following manner:
1. Restaurants will receive orders from BroEat! and then they can choose their fleet or any third party for the choice of delivery.
2. All the customer data will be owned by the respective merchant partner.
3. Customers will get delivery rider details and invoices on WhatsApp through an auto-message from official BroEat! WhatsApp business account.
4. Restaurants control their discounts and will not be pushed for any platform discounts.
In a bid to save the beleaguered hospitality industry which includes everything from national restaurant chains to small food businesses including home chefs in the times of covid-19, BroEat will be supporting local & independent businesses.
CYK hospitality believes such a revolution can help the industry to rise from the ashes again just like a phoenix, with support and revolution we can survive the pandemic. We hope our readers are safe and in good health.
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